How Can We Help You?

Standard shipping typically takes 5-7 business days within the United States. Express shipping options are available at checkout for delivery within 2-3 business days. International orders may take 10-21 business days depending on your location.

Yes! We ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package on our shipping carrier's website or in your account dashboard.

We're sorry if your order arrives damaged! Please contact us within 48 hours of delivery with photos of the damage, and we'll arrange a replacement or refund immediately.

We offer a 30-day return policy on most items. Products must be unused, in original packaging, and in the same condition you received them. Please contact us to initiate a return.

Contact our customer service team to request a return authorization. Once approved, we'll provide you with return shipping instructions and a prepaid label if applicable.

Refunds are processed within 5-7 business days after we receive your returned item. The refund will be credited to your original payment method.

Yes! If you'd like to exchange an item for a different size, color, or product, please contact us and we'll be happy to help arrange an exchange.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay for a fast and secure checkout experience.

Absolutely! We use industry-standard SSL encryption to protect your payment information. We never store your complete credit card details on our servers.

Yes! We offer flexible payment options through Shop Pay Installments, allowing you to split your purchase into interest-free payments.

Product availability is shown on each product page. If an item is out of stock, you can sign up for email notifications to be alerted when it's back in stock.

We regularly restock popular items. Sign up for restock notifications on the product page, or contact us to inquire about specific products.

We strive to display products as accurately as possible. However, colors may vary slightly due to different screen settings. All dimensions and specifications are listed in product descriptions.

No, you can checkout as a guest. However, creating an account allows you to track orders, save addresses, and enjoy a faster checkout experience.

Click on 'Forgot Password' on the login page, enter your email address, and we'll send you instructions to reset your password.

We respect your privacy and only use your information to process orders and improve your shopping experience. We never sell your data to third parties.

You can reach us via email at support@smart4aix.com or through our contact form. We typically respond within 24 hours during business days.

Our customer service team is available Monday through Friday, 9 AM to 6 PM EST. We're closed on major holidays.

If you need to cancel or modify your order, please contact us immediately. We'll do our best to accommodate your request if the order hasn't been processed yet.