Shipping & Returns

🔄 Exchanges

We're happy to exchange items for a different size, color, or product. To request an exchange:

• Contact us with your order number and the item you'd like to exchange
• We'll provide instructions for returning the original item
• Once we receive the return, we'll ship your replacement item
• If there's a price difference, we'll either refund or charge the difference

💳 Refund Process

• Refunds are issued to the original payment method
• Processing time: 5-7 business days after we receive your return
• It may take an additional 3-5 business days for the refund to appear in your account
• Original shipping costs are non-refundable (unless the item is defective)
• You'll receive an email confirmation once your refund is processed

📦 Return Shipping Costs

• Defective or incorrect items: We provide a prepaid return label at no cost to you
• Change of mind returns: Customer is responsible for return shipping costs
• Exchanges: We cover return shipping for exchanges
• We recommend using a trackable shipping method for returns

🛡️ Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us within 48 hours of delivery
• Provide photos of the damage or defect
• We'll arrange a replacement or full refund immediately
• No need to return the damaged item unless we request it