Privacy Policy

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, billing and shipping addresses
• Payment Information: Credit card details and billing information (processed securely through our payment providers)
• Account Information: Username, password, and preferences if you create an account
• Communication Data: Information from your emails, chat messages, and customer service interactions
• Technical Data: IP address, browser type, device information, and browsing behavior

How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill your orders, including shipping and payment processing
• Communicate with you about your orders, account, and customer service inquiries
• Send you marketing communications (with your consent)
• Improve our website, products, and services
• Prevent fraud and enhance security
• Comply with legal obligations and enforce our terms
• Personalize your shopping experience

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping carriers, email service providers)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and user experience
• Deliver targeted advertising

You can control cookies through your browser settings, but disabling cookies may limit some website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Restricted access to personal information

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request your data in a portable format
• Object: Object to certain processing of your information

To exercise these rights, please contact us at privacy@smart4aix.com

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the 'Last Updated' date
• Sending you an email notification (for significant changes)

Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: